FAQ / Returns & Exchanges

What is the return policy?

If you've changed your mind about your order or you're unhappy for any reason please contact us within 7 days of delivery confirmation to process a return on regular priced, unworn items.

Shipping fees are non-refundable and all items are subject to a return fee which will cover your return delivery costs including a return shipping label which you can print at home.

*Please note that all sale items are final sale. Items purchased with a discount code greater than 10% off are subject to being a final sale. Please email us before making a purchase if you may need to make a return while using a coupon code. 

What is the online return process?

To initiate a return, please click here where you will be prompted to verify that your order meets our return policy. Once your return request is approved, you will be emailed a postage label which you can print at home, affix to your return package and take to your nearest post office.

Once the returned item(s) are received and validated, you will receive the refund for the item(s) back to the original payment method less the return fee.

What is the exchange policy?

We do not offer exchanges only refunds. If you are interested in exchanging for another product, please initiate a return for the original product here & re-purchase the item you are wishing to exchange for. 

Can I return sale or discounted items?

All sale items are final sale. Items purchased with a discount code greater than 10% off are subject to being a final sale. Please email us before making a purchase if you may need to make a return while using a coupon code.